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Sales Back Office Specialist

SlickPay

Algiers, AlgeriaOn-siteFull-timePermanent contractJunior to Experienced (1-4 years)Closed / resumes accepted

Overview

SlickPay is a leading fintech company in Algeria that simplifies and secures everyday transactions. To support field sales teams and provide a smooth onboarding experience for new B2B merchants, we are looking for a Sales Back Office Specialist. Reporting to the Sales team, you will validate customer files, track contracts, and ensure administrative processes are complete before production launch.

What you will do

  • File validation: review merchant documents, check required information, and make sure files are complete.
  • Contract follow-up: track contract preparation, signatures, and administrative steps through to activation.
  • Sales team support: coordinate between field sales, legal/compliance, and technical support to smooth the merchant journey.
  • Reporting: maintain CRM data, produce follow-up dashboards, and flag blocking points quickly.
  • Process quality: help improve administrative workflows and reduce onboarding delays.

Requirements

  • 1 to 4 years of experience in a similar sales administration, sales back office, banking back office, or customer file management role.
  • Strong command of CRM tools such as HubSpot, Salesforce, Odoo, or similar platforms, plus Excel or Google Sheets.
  • Good understanding of administrative file validation, contract follow-up, and customer onboarding.
  • Excellent written and verbal communication in French and Arabic.
  • Strong administrative rigor, organization, responsiveness, ease with numbers, and teamwork.

Benefits & conditions

  • Operational role: help sales teams convert signed merchants into active SlickPay users.
  • Attractive package: competitive compensation by profile.
  • Work setting: structured, collaborative environment based in Dely Ibrahim.